How Can We Help?

Support email: support@univoxip.com

Contacting Support

To help us investigate your issue, include your name, company name, account email address or extension, and a description of what happened.

For technical issues, please also include your device model, operating system version, UnivoxIP app version, and the approximate date and time the issue occurred. Screenshots and error messages are helpful, but remove any sensitive information before sending them.

Do not send passwords, verification codes, payment card details, or other confidential credentials.

Account Access and Service Configuration

For accounts provided through an employer or communications service provider, contact your account administrator for help with login credentials, extension assignments, enabled services, and account changes.

For problems with the UnivoxIP application itself, contact our support team using the email address above or by submitting a ticket at supportunivoxip.com.

Privacy and Data Requests

For privacy questions or requests concerning your personal information, email support@univoxip.com with the subject “UnivoxIP Privacy Request.”

Please describe your request and identify the account involved. We may need to verify your identity before providing information or making account-related changes.

See the full UnivoxIP Privacy Policy for details on how we handle personal information.