Platform capabilities

Popular features included with UnivoxIP

A complete UCaaS feature set for professional calling, messaging, and team collaboration — without a complicated telecom stack.

Record conversations for QA, training, and compliance. Supervisors can listen in or join a live call when coaching is needed.

Place and receive calls from the browser. No extra hardware required for remote or overflow staff.

Unlimited conference bridges with password protection and dial-in numbers for clients and internal meetings.

Voicemails arrive with caller ID, an audio attachment, and text transcription so messages get handled faster.

Professional greetings and menu routing send callers to the right extension, queue, or after-hours destination.

See who is available, review history, and message colleagues from a single web portal.

The UnivoxIP app keeps your business number on iOS and Android, with notifications for calls and messages.

Send and receive texts from the company number. Account and promotional SMS follow the consent rules in our Privacy Policy.

Clear, professional audio for customer calls, internal extensions, and conference bridges.

Share inbound demand across a team and keep callers from bouncing between personal cell phones.

Bring existing business numbers to UnivoxIP so customers keep dialing the same lines after cutover.

Account administrators manage login access, extension assignments, enabled services, and user changes.

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